Who we are
Optiverse Solutions India Private Limited respects your privacy and is committed to protecting your personal information.
We collect information such as your name, email address, phone number, billing address, shipping address, and payment details solely for processing orders, providing customer support, and improving our services.
Your personal information is never sold to third parties. Information may be shared only with trusted logistics providers, payment processors, and legal authorities where required by law.
We use industry-standard security measures to safeguard your information against unauthorized access.
By using our website, you consent to the collection and use of your information in accordance with this Privacy Policy.
Privacy Policy
Effective Date: July 27, 2026
Welcome to Optiverse Solutions India Private Limited (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, browse our products, or make purchases from us.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Company Information
Company Name: Optiverse Solutions India Private Limited
Registered Office:
Office No. SF-234, Second Floor
Gaur City Center
Sector-4, Gautam Buddha Nagar
Bishrakh, Uttar Pradesh, India – 201306
Phone: +91 9217096344
Email: optiversesolutionsindia2024@gmail.com
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- PIN Code
- Order Details
- Customer Support Requests
Payment Information
Payments are processed securely through trusted third-party payment gateways. We do not store your debit card, credit card, UPI PIN, CVV, or banking passwords on our servers.
Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Date and Time of Visit
- Pages Viewed
- Website Usage Data
3. How We Use Your Information
Your information is used to:
- Process and fulfill orders.
- Deliver purchased products.
- Provide customer support.
- Verify transactions and prevent fraud.
- Send order confirmations and shipping updates.
- Improve our website, products, and services.
- Respond to customer inquiries.
- Send promotional offers, newsletters, and marketing communications (only where permitted or requested).
- Comply with applicable legal and regulatory obligations.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Logistics and courier partners for product delivery.
- Payment gateway providers for secure payment processing.
- Technology and hosting service providers supporting our website.
- Government authorities or regulatory bodies when required by applicable law.
- Professional advisors or auditors where necessary for business operations.
All third parties are expected to protect your information and use it only for the services they provide.
5. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable security practices, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Improve website performance.
- Remember your preferences.
- Enhance your shopping experience.
- Analyze website traffic and usage patterns.
- Support website functionality.
You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.
7. Third-Party Services
Our website may contain links to third-party websites or use third-party services such as payment gateways and logistics providers. We are not responsible for the privacy practices or content of these third-party services. We encourage you to review their respective privacy policies before providing any personal information.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your transactions.
- Provide customer support.
- Maintain business records.
- Comply with legal, tax, accounting, or regulatory requirements.
- Resolve disputes and enforce our agreements.
When your information is no longer required, it will be securely deleted or anonymized where appropriate.
9. Your Rights
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, where legally permissible.
- Withdraw consent where processing is based on consent.
- Object to certain processing activities.
- Request information regarding how your data is processed.
To exercise any of these rights, please contact us using the details below.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page with a revised “Effective Date.” Continued use of our website after such changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Optiverse Solutions India Private Limited
Office No. SF-234, Second Floor
Gaur City Center
Sector-4, Gautam Buddha Nagar
Bishrakh, Uttar Pradesh, India – 201306
Phone: +91 9217096344
Email: optiversesolutionsindia2024@gmail.com
We are committed to addressing your privacy-related concerns in a timely and professional manner.
